PRIVACY POLICY | NORTH POINT

North Coast Distillers (“We”, "the Company" or "Us") are committed to protecting and respecting your privacy and have set out a series of quick guides to how we collect your data, how we use it (or process it) and what rights you have as a consumer.

As a company, we only collect and use your information in accordance with the data protection laws of the United Kingdom of Great Britain and Northern Ireland and as such we are deemed to be a data controller. North Coast Distillers Limited (trading as North Point Distillery) is fully registered with the Information Commissioners Office (The ICO), and you can find details of our registration here, as well as any obligations we have to fulfil on the ICO's website.

The accuracy of your information is very important to us. If you would like to change your information or preferences at any time please email the team at hello@northpointdistillery.com

HOW DO COLLECT INFORMATION AND WHAT TYPE OF INFORMATION IS COLLECTED

Online purchases: Name, address, telephone, email and order history
Instore purchases: Name and limited financial information (as provided by your card issuer)
Data capture at events: Name and email
Newsletter signup: Name and email
Competitions: Name and email

WHY WE COLLECT THIS INFORMATION

To help us understand how the North Point Distillery website is used
To send you communications that may be of interest to you
To supply you with products you have requested

USE OF INFORMATION

We use the information stored to provide communication relating to your order
Respond to queries and inbound requests
Inform you of any exciting distillery news or product launches
All information gathered by North Coast Distillers Limited, will remain within the company, or on systems we use (under licenses held by the company), unless your purchase relates to a fulfilment activity
A fulfilment activity, or collaboration, is where we act on behalf of a third-party (such as Burgh Island Gin or Bedford Park) to fulfil orders of their product. Only the third-party associated with your product will have visitability of information related to the sale and cannot contact you unless explicitly stated (opted in).

SHARING OF INFORMATION

We will only share information, if we believe we have to in order to comply with the law or to protect ourselves
We will share the names of winners of any competitions hosted by us, unless specifically requested not to
We treat your information confidentially and do NOT rent, sell it or trade it for services

OUR WEBSITE SECURITY

Although we will do our best to protect your personal data, please recognise we cannot guarantee the complete security of your data transmitted to us electronically, any transmission is at your own risk.

We do not store any financial information – such as debit/credit/charge card details.

PAYMENT PROCESSING

We use STRIPE for all online electronic payment processing (payment by debit, credit or charge card), and data is collected via their servers for processing. Stripe's GDPR and data policies can be found on the Stripe website:

Stripe GDPR policies

We use SQUARE for all in-store and events based payment processing (payment by debit, credit or charge card), and data is collected via their servers for processing. Squares GDPR and data policies can be found on the Stripe website:

Square's GDPR policies

YOU HAVE THE RIGHT AT ANY TIME TO

have your information deleted
ask what information we hold on you
ask us to correct any inaccuracies in the information we hold on you

CHANGES TO OUR PRIVACY POLICY

Any future changes to our privacy policy will be updated here and, where appropriate, emailed to you

CONTACT

If you have any questions or concers regarding how we collect, process or store your personal information please email us using hello@northpointdistillery.com, call (01847) 808120 of write to us at:

North Coast Distillers Ltd
North Point Distillery

Forss Business and Energy Park
Nr. Thurso
Caithness
KW14 7UZ

Company Registration No: SC652661
VAT Registration No: GB345529584