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PRIVACY POLICY 

GDPR: DATA PRIVACY NOTICE

North Coast Distillers (“We”, "the Company" or "Us") are committed to protecting and respecting your privacy and have set out a series of quick guides to how we collect your data, how we use it (or process it) and what rights you have as a consumer.

As a company, we only collect and use your information in accordance with the data protection laws of the United Kingdom of Great Britain and Northern Ireland and as such we are deemed to be a data controller. North Coast Distillers Limited (trading as North Point Distillery) is fully registered with the Information Commissioners Office (The ICO), and you can find details of our registration here, as well as any obligations we have to fulfil on the ICO's website. 

The accuracy of your information is very important to us. If you would like to change your information or preferences at any time please email the team at hello@northpointdistillery.com

 

HOW DO COLLECT INFORMATION AND WHAT TYPE OF INFORMATION IS COLLECTED

  • Online purchases: Name, address, telephone, email and order history

  • Instore purchases: Name and limited financial information (as provided by your card issuer)

  • Data capture at events: Name and email

  • Newsletter signup: Name and email

  • Competitions: Name and email

WHY WE COLLECT THIS INFORMATION​​

  • To help us understand how the North Point Distillery website is used

  • To send you communications that may be of interest to you

  • To supply you with products you have requested

USE OF INFORMATION

  • We use the information stored to provide communication relating to your order

  • Respond to queries and inbound requests

  • Inform you of any exciting distillery news or product launches

  • All information gathered by North Coast Distillers Limited, will remain within the company, or on systems we use (under licenses held by the company).

SHARING OF INFORMATION

  • We will only share information, if we believe we have to in order to comply with the law or to protect ourselves

  • We will share the names of winners of any competitions hosted by us, unless specifically requested not to

  • We treat your information confidentially and do NOT rent, sell it or trade it for services


OUR WEBSITE SECURITY

Although we will do our best to protect your personal data, please recognise we cannot guarantee the complete security of your data transmitted to us electronically, any transmission is at your own risk.

 

We do not store any financial information – such as debit/credit/charge card details.

 

PAYMENT PROCESSING

We use STRIPE for all online electronic payment processing (payment by debit, credit or charge card), and data is collected via their servers for processing. Stripe's GDPR and data policies can be found on the Stripe website:

We use SQUARE for all in-store and events based payment processing (payment by debit, credit or charge card), and data is collected via their servers for processing. Squares GDPR and data policies can be found on the Stripe website:

YOU HAVE THE RIGHT AT ANY TIME TO

  • have your information deleted

  • ask what information we hold on you

  • ask us to correct any inaccuracies in the information we hold on you


CHANGES TO OUR PRIVACY POLICY

Any future changes to our privacy policy will be updated here and, where appropriate, emailed to you
 

CONTACT

If you have any questions or concers regarding how we collect, process or store your personal information please email us using hello@northpointdistillery.com, call (01847) 808120 of write to us at:

North Coast Distillers Ltd
North Point Distillery

Forss Business and Energy Park
Nr. Thurso
Caithness
KW14 7UZ

Company Registration No: SC652661
VAT Registration No: GB345529584

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